Privacy Policy

Effective date: February 2025

Why do we have a privacy policy? 🤯

At Universal Gaming, your privacy is our priority.
This policy explains how we collect, use, and protect your personal data when you use our website and services.
We comply with all applicable laws, including the French Data Protection Act (“Informatique et Libertés”, 1978) and the European GDPR (Regulation 2016/679).

What is personal data? 🧐

When you use our website (https://www.premiiiumkey.com, the “Site”), we may ask you to provide information that identifies you as an individual (“personal data”).
This can include your name, email address, phone number, payment information, or IP address.

What data does Universal Gaming collect? 🤓

We collect various types of data, including:

• Identification and contact details (name, email, username, date of birth, phone number, proof of identity if needed)

• Connection data (IP address, device, logs)

• Economic and financial data (payment and billing details)

Required information is marked as mandatory on our forms—without it, we can’t provide you with our services.

If you use a third-party login (e.g., Google or Facebook), we may receive some data from that service (such as your name, email, and profile photo), with your consent.

Who is the data controller? 👋

Universal Gaming SASU
SIREN: 829 325 414
17 rue Joliot-Curie, 76650 Petit-Couronne, France
Email: privacy@premiiiumkey.com
We have appointed a Data Protection Officer, contactable at the above address.

1. Use of your personal data ✍️

Legal grounds for collecting and using your data:

• Contract: To enable you to use our services, data is required to enter into and execute the contract between us.

• Legitimate interest: To respond to your information requests, or if you are already a customer, to let you know about similar offers.

• Consent: To send you newsletters, promotions, or updates, only with your consent.

• Legal obligation: For instance, for anti-fraud measures or accounting, and to respond to regulatory requests.

Purposes for data use:

• Managing access to the site and services

• Providing you with subscription sales services

• Maintaining a database of customers and prospects

• Managing customer support and requests

• Handling complaints, payment issues, and disputes

• Responding to your information requests

• Managing reviews or feedback

• Sending information or commercial communications (with your consent)

• Compiling usage statistics and performing satisfaction surveys

• Complying with legal and regulatory obligations, including anti-fraud and payment verifications

2. Who can access your data? 👀

Your data may be shared with:

• Our internal teams (customer service, support)

• Auditors and legal controllers

• Third-party providers (hosting, analytics, payment providers, consultants)

• Payment partners (e.g., Lemonway, Viva, PayPal) for payment processing

• Public authorities, if required by law

Certain information (nickname, avatar) may be visible to partners in the context of service provision.
Your data will never be sold, rented, or transferred to unauthorized third parties.

3. How long do we keep your data? 🗃

• Customer data: For the duration of the business relationship and 2 years after its end

• Prospect data: 2 years from collection or last contact

• Data for legal evidence: as required by law (generally 5 years)

• Accounting/payment data: 10 years

• Credit card data: kept only for the time needed for the transaction, or (with your consent) to facilitate future payments, then stored for a maximum of 13 months for evidence purposes

If you exercise your rights (e.g., right to object, access, or erasure), we retain related proof only as needed to comply with your request or legal obligations.

4. Security 🔐

We implement strict technical and organizational security measures (including with our service providers) to ensure the confidentiality and integrity of your personal data.

5. Data hosting 🏢

Your data is stored on secure servers within the European Union.

6. International transfers 🌍

If any processing involves transferring data outside the EU, it is done with all required safeguards (adequacy decision by the EU or contractual clauses approved by the European Commission).

7. Your rights 🧑🎓

You have the right to:

• Information (that’s what this policy is for!)

• Access your data at any time

• Correct or update your data

• Restrict processing in certain cases

• Data portability (receive your data in a standard format)

• Erasure (right to be forgotten)

• Object to processing, including direct marketing (unsubscribe at any time)

• Lodge a complaint with the French CNIL or relevant data protection authority

• Define post-mortem directives for your data

To exercise any of these rights, contact us at privacy@premiiiumkey.com. You may need to provide proof of identity.

8. Effective date 📆

This policy is effective as of [to be completed] and may be updated at any time. Please check this page regularly.

APPENDIX – Cookie Policy 🍪

When you browse our site, cookies and trackers may be stored on your device.

Types of cookies:

• Technical/functional (required for the site to work)

• Analytics (e.g., Google Analytics, to improve our service)

• Customer support and anti-fraud (e.g., Crisp, Grecaptcha)

• Marketing/advertising (e.g., Facebook Pixel, TikTok, only with your consent)

You can accept or refuse optional cookies at any time in your browser settings or via our cookie banner.

Cookie duration:
Most cookies are kept for a period between a session and 13 months. Please refer to our full cookie policy for details.

For questions about this privacy policy or your data, contact:
privacy@premiiiumkey.com
or
Universal Gaming SASU
17 rue Joliot-Curie, 76650 Petit-Couronne, France